Privacy Policy – PureMedsPharma Australia

Effective Date: October 2025
Website: www.puremedspharma.com

At PureMedsPharma Australia, your privacy and personal data protection are our top priorities.
We are committed to safeguarding the personal information you share with us in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you interact with our site:

Personal Information

  • Full name
  • Contact details (email, phone number, shipping/billing address)
  • Prescription details (for prescription medications)
  • Payment details (processed securely through third-party payment gateways)
  • Order history and customer support communications

Non-Personal Information

  • Browser type and version
  • IP address
  • Device type and operating system
  • Pages visited, time spent on pages, and referral source

We collect this data to improve user experience, enhance service delivery, and ensure transaction security.

2. How We Use Your Information

Your personal information is used for the following purposes:

  • To process and fulfil your orders
  • To verify prescriptions (where applicable)
  • To provide customer support and communicate updates about your order
  • To send promotional offers and updates (only if you have opted in)
  • To improve our website’s functionality, security, and user experience
  • To comply with legal obligations and regulatory requirements

We will never sell or rent your personal information to any third party.

3. How We Protect Your Data

We employ advanced security measures to protect your data, including:

  • SSL encryption for all transactions
  • Secure payment gateways that meet PCI DSS compliance standards
  • Regular security audits and malware scanning
  • Restricted employee access to sensitive data

Your payment and prescription information are stored securely and never shared outside our authorised systems.

4. Sharing of Information

We may share limited information with:

  • Trusted shipping partners (for delivery purposes)
  • Payment processors (for secure payment completion)
  • Legal authorities, if required by law or court order

All third parties we work with adhere to strict confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences
  • Analyse site performance and traffic
  • Display personalised offers

You can disable cookies in your browser settings, but certain site features may not function properly if you do so.

6. Your Rights

As per Australian privacy law, you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate data
  • Opt out of marketing communications at any time
  • Request deletion of your personal information (where legally permissible)

To exercise your privacy rights, please contact us at info@puremedspharma.com.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Complete your transactions
  • Meet legal or regulatory obligations
  • Maintain your account preferences (if applicable)

Once your data is no longer needed, it is securely deleted or anonymised.

8. International Data Transfers

While PureMedsPharma is based in Australia, some of our service providers may operate in other countries.
We ensure that all international data transfers comply with the Australian Privacy Principles (APPs) and are subject to equivalent privacy safeguards.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations or legal obligations.
The updated version will always be posted on this page with a revised “Effective Date.”

10. Contact Us

For any privacy-related queries, complaints, or requests, please contact us via:

📧 Email: info@puremedspharma.com
🌐 Website: www.puremedspharma.com
📍 Office Address: Level 5, 20 Martin Place, Sydney NSW 2000, Australia

PureMedsPharma Australia remains fully committed to protecting your data